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Major credit cards are accepted through PayPal.   PayPal is a service that allows you to securely pay using your Visa, Discover, Master Card or American Express.  You do not need to have an existing account with PayPal to make a payment through them.

Baby Dolls that Look Real and Dress-Up Toddlers – Full payment is due when placing your order.

Dolls that Look Like Your Child – A non-refundable deposit of $75 is due when you place your custom order.   Once your doll is assembled, you will receive a photograph of the doll for approval. If you like the doll and wish to purchase it, your deposit will be applied to the purchase price.  If you choose not to purchase the doll custom designed for you, your $75 deposit is not refundable.

Sales Tax

Michigan state sales tax of 6% will be applied to all orders in Michigan.


We use FedEx Ground shipping as our standard shipping method.  The shipping charge calculated at checkout is $25 for a single doll shipped within the continental U.S. only.    

All others, including Alaska, Hawaii and International Customers should use the Contact form to request shipping charges.   Orders to Alaska, Hawaii and International addresses will be shipped by U.S. Postal Services.
We DO NOT ship to countries if U.S. Postal Services does not offer insurance on the shipment.  Some countries charge a custom fee or import tax -- these taxes and fees are the responsibility of the customer.  
We will combine shipping for multiple purchases.  
Returns accepted within 10 days of delivery receipt.  Doll must be returned to us in unused condition.  Doll should be repackaged with all original packing materials to protect the doll in transit.  After doll has been received and inspected, purchase price of doll will be refunded.  Postage is non-refundable.   If you were eligible for a free postage promotion, the refund you receive will be the purchase price of the doll less the actual cost that our business incurred to ship the doll to you.  Return postage is the responsibility of the purchaser.  There are no returns accepted on our custom order dolls that look like your child.    
Doll in the Looking Glass respects your privacy and will not disclose any information you provide to us.